Safe and Mindful Gaming

Responsible Gaming —
Your protection is 768bat's priority

768bat believes that gaming should be a source of entertainment, not a source of problems. We place the highest importance on every player's mental wellbeing and financial safety.

Why is responsible gaming important?

Online gaming and betting can be an enjoyable experience — when approached with the right awareness. At 768bat, we always want our players to play in a controlled, thoughtful, and enjoyable manner. Gaming should never become a burden on daily life or a cause of financial hardship.

The foundation of responsible gaming is knowing your limits and sticking to them. We have built tools into our platform to help you keep your gaming habits in check — from setting deposit limits to full self-exclusion.

We believe that gaming is only for those aged 21 and above. Minors are not permitted to access the 768bat platform and this rule is strictly enforced.

21+ Age Restriction For those aged 21 and above only. If a minor can access your device or account, please activate parental controls and contact us.

Contact Support

If you have any gaming-related concerns, reach out to our 24/7 live chat or email us:

[email protected]

Our Protection Tools

768bat provides several effective tools to help you manage your gaming habits. They are completely free to use and can be activated at any time.

Set Deposit Limits

Set your own limit on how much you can deposit per day, per week, or per month. Once a limit is set, it takes effect immediately. To increase a limit, you must wait at least 24 hours.

Time Limits and Cooling-Off

Temporarily close your account for a set period — from 1 day up to several weeks. During a cooling-off period you will not be able to log in. This is the easiest way to take a break from gaming.

Self-Exclusion

If you need a long-term break from gaming, activate self-exclusion. Once enabled, your account is completely closed and cannot be reopened before the set period ends.

Gaming History Review

View a detailed history of all your betting and gaming activity. Regularly reviewing when, how long, and how much you have played helps identify excessive gaming tendencies early.

Account Security and Verification

Age verification is mandatory for every account. We ensure SSL encryption and fair play. Use a strong password to keep your personal information secure and never share it with any third party.

24/7 Support

Contact our support team with any gaming-related concerns — at any time, in Bengali. We will listen without judgment and do our best to provide the right assistance.

Signs of Problem Gaming

If any of the following signs appear in yourself or someone close to you, it is time to seek help. Stay aware, stay safe.

  • A tendency to place more bets in an attempt to recover lost money.
  • Spending time on gaming at the expense of family, friends, or work.
  • Feeling restless or irritable when trying to cut down or stop gaming.
  • Borrowing money or spending funds meant for urgent needs on gaming.
  • Lying to family or friends about your gaming habits.
  • Using gaming to relieve stress or anxiety.
  • Spending far more time or money than your own set budget.

The Golden Rules of Responsible Gaming

Play for entertainment

Think of gaming as a form of entertainment, not a source of income. Only bet what you are comfortable losing.

Set a budget and stick to it

Set a separate budget for gaming and do not go beyond it under any circumstances. Setting deposit limits makes this habit even easier to maintain.

Take regular breaks

Avoid playing for long stretches at a time. Set a timer and take at least 10 minutes off every hour. Spend time with family and friends.

Never play while drinking or under stress

Decisions made when your mind is unsettled or under pressure are often wrong. Only enjoy gaming when you are in a healthy and calm state of mind.

How to Activate Protection Tools

To activate any of the protection tools below, log in to your 768bat account or contact our support team directly — we are always ready to assist you.

Log in to your account

Access your 768bat account and go to the "Account Settings" section.

Open the "Responsible Gaming" tab

Find and click the "Responsible Gaming" section within Settings.

Choose the tool you need

Activate whichever you need — deposit limits, time limits, or self-exclusion.

Get help from Support

If you cannot access your account, contact us via live chat or at [email protected].

Self-Exclusion: Learn More

Self-exclusion is a powerful tool that completely disconnects you from the 768bat platform for a set period. Once it is active:

  • Logging in to your account is completely blocked.
  • Promotional emails and notifications are stopped.
  • Your account cannot be reopened before the set period ends.
  • To reactivate after the period ends, you will need to contact the support team.
  • Any remaining balance in your account stays safe and is returned after the period ends.

To activate self-exclusion, contact our 24/7 live chat or reach us at [email protected]. We will action your request without any questions or delays.

Deposit Limits and Financial Control

Setting deposit limits at 768bat is very straightforward. You can set three types of limits:

Daily Limit

Set the maximum amount you can deposit each day. Once the limit is reached, no further deposits will be accepted for that day.

Weekly Limit

Set a limit on your total deposits over seven days. This is effective for long-term budget management.

Monthly Limit

Set a maximum amount for the entire month. A monthly limit provides financial protection over the broadest timeframe.

Remember: Reducing a limit takes effect immediately, but a 24-hour waiting period applies to increasing one. The minimum deposit amount is ৳200.

Frequently Asked Questions

Here are answers to the most frequently asked questions about responsible gaming.

No, your account balance remains completely safe when self-exclusion is active. Once the exclusion period ends and your account is reactivated, you will be able to use your remaining balance.

No, a key feature of self-exclusion is that your account cannot be reactivated before the period ends. This rule is deliberately kept strict so that decisions cannot be reversed in a moment of impulse, ensuring a genuine break.

Start by having an open conversation with them — listen without judgment. Suggest they use self-exclusion or a cooling-off period. If needed, contact our support team — we also assist family members. Gaming addiction is a health issue and it can be treated.

A request to increase your deposit limit takes at least 24 hours to take effect. This delay is intentional to prevent limits from being raised in haste. However, reducing a limit takes effect immediately.

No, only those aged 21 or above may open an account and play at 768bat. Age verification is mandatory at registration. If an underage account is identified, it is closed immediately and any deposited funds are returned.

Not at all. Gaming addiction affects many people, and seeking help is a sign of strength, not weakness. The 768bat support team will listen to you with complete confidentiality and without judgment. Seeking help for yourself or a loved one is a brave and right decision.

Need help? We are always here

Contact us now to ensure responsible gaming — via live chat or email.
Our Bengali-speaking support team is with you 24 hours a day, seven days a week.